Effective 2026-08-03 · Approved by BNC Legal
1. Information we collect
We collect account identifiers supplied by the secure sign-in provider, information you submit in enquiries or reviews, saved profiles, business application details, verification documents, and technical records needed for security and reliability. Precise location is used only when you choose to provide it; search can use a typed locality instead.
2. How we use information
Information is used to provide local search, operate accounts, route consented enquiries, verify businesses, prevent abuse, measure service performance and comply with legal obligations. BNC does not use enquiry contact details to add marketing consent.
4. Retention
Enquiry contact payloads have a defined expiry window and are deleted or irreversibly anonymised when no longer needed. Verification evidence is retained only while an ownership decision or dispute requires it. Security and audit records may be kept longer where justified.
5. Your choices and rights
You may request access, correction, deletion, consent withdrawal or an explanation of account data. Some records may be preserved where law, fraud prevention or an active dispute requires it. Location, notification and contact preferences can be changed from account settings.
6. Security
Sensitive contact data is encrypted, passwords are not collected by the customer web experience, privileged actions are server-authorised and administrative changes are audited. No system is risk-free; confirmed incidents are assessed and notified as required.
7. Privacy contact
Use the privacy topic on the BNC contact page. Include the email or mobile number connected to your request so we can verify it safely.